Fundamentals in Enterprise Content Management: Moving Towards a Unified Approach

Throughout large and small-scale organizations, Enterprise Content Management (ECM) is quickly becoming the catch phrase to describe the ultimate solution that solves any and all content issues. Whereas a robust ECM solution addresses an organization's content needs, to view those needs and respective solutions as one-dimensional or easy-fixes can offer expensive and often undesirable results. ECM is not an easy or one-time solution to long-term and organizationally-wide content issues. It is a starting point to address content needs, and if properly designed, implemented and maintained over time, an ECM solution can optimize and streamline content, saving an organization time and money, and ensuring that the content itself preserves brand identity and organizational content standards.

This paper provides a view of the systems, processes and functionality that comprise ECM and highlights how organizations can benefit from a robust ECM solution. It also examines best practices in methodology, and posits a process to use in planning and implementing an ECM strategy.

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