Selecting and Rolling Out an Enterprise Content Management System:  Six Steps to Planning Success

Enterprise Content Management (ECM) system selection and rollout is a mission-critical initiative for most organizations – and can be one of the most complex efforts the business undertakes. Its complexity is often  masked by ECM vendors’ claims that “content management” software handles everything from the management of text, images and multimedia, to providing collaboration capabilities, real-time CRM integration, portal functionality and more. These claims should be met with at least a measure of skepticism.

So, how should an organization determine what capabilities it needs? And, once the business requirements are set, what technologies best address those needs?

The six steps outlined in this paper will help ensure that you have a solid understanding of where you are, where you need to be, and what you need your ECM system to do before you make your technology decision and move on to roll it out.

Request a PDF of this point of view >> 

More Molecular Perspectives >>